Accelerating Enterprise Adoption by 3x
Logicon helped a global asset manager improve employee engagement, speed up adoption, and reduce data errors during a corporate finance transformation.
The Challenge
A large multinational asset manager with nearly $3T in assets under management aimed to expand its investment offerings globally.
- An exhausted workforce from previous failed transformations and recent downsizing.
- Concerns about optimizing operations changes alongside upgrading SAP systems.
- Lack of clarity and alignment among leaders regarding the department's direction.
Objectives
- Support global expansion of investment offerings without adding strain to a workforce worn down by past transformations.
- Run operating model changes alongside the SAP upgrade, not on top of it.
- Align leaders on where the department is going.
- Make new technology and processes stick through adoption, not just training.
Transforming corporate finance operations and culture for a large multinational asset manager.
Time Savings · Cost Savings · Business Efficiency · Improved Employee Engagement · Enhanced Leadership Confidence
User Adoption Approach · SAP Change Management Experts
How we did it
Solutions
- Ethnographic research, persona development, and user experience expertise.
- Experiential campaigns to shift behaviors.
- Activation campaigns in data literacy, technology, automation, and business acumen.
- Co-design workshops and immersive learning exercises.
- Digital media, content, and events to bolster engagement.
- Data-driven engagement measures to ensure sustainable changes.
- SAP change management experts for platform and process improvements.
Implementation
- Conducted change impact assessments and leadership alignment workshops.
- Designed and executed communications and training plans.
- Redesigned the operational model.
- Used iterative development and testing for new systems and processes.
- Provided comprehensive training and support to ensure a smooth transition.
- Established ongoing support mechanisms for post-implementation issues.
Results
The implementation of Logicon's User Adoption Approach and SAP change management expertise delivered measurable gains in employee engagement, technology adoption, and data accuracy.
Outcome
Tangible business efficiency and improved employee engagement.